Privacy policy

1. General information

We take the protection of your personal data very seriously. Personal data will be treated confidentially and in accordance with the statutory data protection regulations (GDPR, revDSG) and this privacy policy.

2. Responsible body

Responsible for data processing on this website is

Merisa AG
Industriestrasse 6
CH-6285 Hitzkirch
Email: [email protected]
Phone: +41 41 919 60 20

3. Collection and storage of personal data

When you visit our website, information is automatically collected that your browser transmits to our server. These are

  • IP address (anonymized)

  • Date and time of access

  • Content of the request

  • Access status / HTTP status code

  • Amount of data transferred in each case

  • Website from which the request comes

  • Browser type, version and language

  • Operating system

This data is technically necessary to display our website to you and to ensure stability and security.

Legal basis:

  • Switzerland (revDSG): legitimate interest

  • EU (GDPR): Art. 6 para. 1 lit. f GDPR

4. Purposes of processing

We process personal data for the following purposes:

  • Provision and operation of the website
  • Responding to contact requests
  • Compliance with legal obligations

5. Data storage period

We only store personal data for as long as necessary for the respective purposes or as required by law.

  • Server log files are usually deleted automatically after 30 days.
  • Cookies are stored on your device according to their storage duration and are automatically deleted after expiry (maximum 12 months).
  • Contract and business data will be stored in accordance with the statutory retention periods (e.g., 10 years in accordance with Swiss contract law).

6. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device.

Essential cookies

These are necessary to display the website correctly and enable basic functions.

Functional cookies

They enable advanced features and better use of the website. These can be disabled without restricting basic functionality.

Statistical cookies

We use Google Analytics (GA4) for statistical analysis. IP addresses are automatically anonymized. No data is merged with other Google services.

Marketing cookies

Marketing cookies are used to track visitors on websites and display personalized advertising to them. We do not currently use marketing cookies. Should we use such cookies in the future, we will inform you in advance via our cookie banner and obtain your express consent.

Your choice

You can choose at any time in the cookie banner whether you want to accept only necessary cookies or also allow statistics/analysis cookies.

7. Google Analytics (GA4)

Our website uses the web analytics service Google Analytics provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by these cookies is usually transferred to a Google server in the USA and stored there.

We have activated IP anonymization so that your IP address is shortened by Google within Switzerland or the EU/EEA.

Order processing agreement: We have an order processing agreement with Google in accordance with Art. 9 revDSG and Art. 28 GDPR.

You can prevent the storage of cookies by setting your browser software accordingly or revoke your consent at any time via our cookie banner.

Further information:

8. Rights of data subjects

You have the following rights:

  • Right to information
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability

We usually respond to inquiries within 30 days.

9. Transfer of data to third parties

Your personal data will not be passed on to third parties under any circumstances, except in the following cases:

  • if you have expressly consented to this,
  • if this is necessary for the fulfillment of the contract (e.g., transport service providers),
  • if there is a legal obligation to do so.

10. Data security

We use technical and organizational measures to protect your data against manipulation, loss, destruction, or unauthorized access.

11. Contact form / Communication

If you contact us by email or using the form, your details will be stored for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.

12. Email encryption

Emails containing personal data are sent as password-protected attachments. The password will be sent to you separately.

13. Order processing

We have concluded a data processing agreement (DPA) with all relevant service providers (e.g., hosting providers, Google) to ensure compliance with legal requirements.

14. Changes to the privacy policy

We reserve the right to amend this privacy policy at any time to ensure that it always complies with current legal requirements or to implement changes to our services.

As of: July 2026